Smart Home
August Smart Lock
Wi-Fi-enabled smart lock brand offering keyless entry and remote access control through a companion app and Alexa or HomeKit.
What is August Smart Lock?
Is August Smart Lock down? August is a smart home security company founded in San Francisco in 2012 and acquired by Swedish lock manufacturer Assa Abloy in 2017. August is best known for its smart door locks and the August app, which allows users to lock and unlock their doors remotely, create virtual "keys" for guests, receive entry notifications, and enable auto-lock and auto-unlock features. August locks are also compatible with Amazon Alexa, Google Home, and Apple HomeKit for voice control integration.
August's remote access and smart home features rely on August's cloud servers to relay lock commands between the user's app and the physical lock hardware. When August's servers experience downtime, remote lock/unlock commands from the app may fail, virtual guest key access can be disrupted, auto-lock schedules may not execute, and real-time entry notifications stop arriving. For Airbnb hosts and rental property managers who use August virtual keys for keyless check-in, server outages can directly prevent guests from entering their accommodations.
August is down or not working — users commonly report the August app showing "Lock Unavailable" or "Unable to connect," remote lock or unlock commands failing with a spinning indicator, guest access codes not working, activity log history not loading, or voice commands via Alexa/Google Home failing to actuate the lock. Physical keypad codes usually continue to function even when cloud connectivity is lost.
If August Smart Lock is down, Outage.gg tracks August Smart Lock server status and outage history in real time. If August remote access is not working or your lock is showing offline, check the live status page for current incident information and get notified when cloud connectivity is restored.
Common August Smart Lock Problems
Issues users most frequently report when August Smart Lock is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about August Smart Lock outages and server status.
You can check the live August Smart Lock server status at outage.gg/services/august-smart-lock. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
August Smart Lock can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/august-smart-lock and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the August Smart Lock status page at outage.gg/services/august-smart-lock. Create a free account and we will send you an email the moment August Smart Lock comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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