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Communication

Brevo

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Brevo (formerly Sendinblue) is an all-in-one marketing platform covering email campaigns, SMS, WhatsApp messaging, and CRM for growing businesses.

What is Brevo?

Brevo — the company formerly known as Sendinblue — has quietly become one of Europe's most successful marketing technology platforms, growing from a transactional email service founded in Paris in 2012 into a full customer relationship and communications suite. The rebrand to Brevo in 2023 marked a deliberate expansion: the platform now covers email marketing, SMS campaigns, WhatsApp messaging, live chat, CRM pipelines, marketing automation, landing pages, and push notifications — all in a single product aimed at small and mid-sized businesses. Its European roots give it a natural compliance positioning for companies operating under GDPR.

Brevo processes billions of emails and SMS messages every month for over 500,000 businesses worldwide. Transactional email — the kind sent by applications for order confirmations, password resets, and account alerts — is a particularly critical part of its business. Many developers integrate Brevo via its SMTP relay or API rather than using the marketing interface, which means platform reliability has direct consequences for the applications and services those developers build.

When Brevo experiences problems, the effects split between the marketing side and the transactional infrastructure. API delivery failures cause application emails to queue or drop, which can break user registration flows, payment confirmations, or shipping notifications. The campaign editor sometimes becomes unresponsive or fails to save templates. Automation workflows can stall mid-sequence. SMS delivery degradation is another common failure mode, particularly when issues affect Brevo's carrier routing infrastructure in specific regions.

Outage.gg tracks Brevo server status with real-time reports from users and developers. If transactional emails are not arriving or the campaign platform is unresponsive, check the live status page to confirm the scope and subscribe for recovery alerts.

Common Brevo Problems

Issues users most frequently report when Brevo is having problems.

1

Messages not sending

Messages appear stuck, fail to deliver, or recipients are not receiving them.

2

Login & authentication

Unable to sign in, 2FA not working, or being unexpectedly logged out.

3

Feed & content not loading

Posts, stories, or notifications are not appearing or are failing to refresh.

4

App & website errors

The app or website returns error pages, crashes, or is completely unreachable.

Experiencing one of these? Report it on the Brevo status page →

Frequently Asked Questions

Common questions about Brevo outages and server status.

You can check the live Brevo server status at outage.gg/services/brevo. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.

Brevo can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.

Go to outage.gg/services/brevo and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.

Click the "Notify Me" bell button on the Brevo status page at outage.gg/services/brevo. Create a free account and we will send you an email the moment Brevo comes back online — no app download required.

Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.

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