Productivity
Confluence
Confluence is Atlassian's team wiki and knowledge base for creating, organizing, and sharing documentation across projects.
What is Confluence?
Is Confluence down? Confluence is a team wiki and knowledge management platform developed by Atlassian, launched in 2004 as an enterprise intranet and documentation tool. Used by over 60,000 organizations worldwide — from small startups to Fortune 500 enterprises — Confluence serves as the central repository for technical documentation, product specifications, meeting notes, and company wikis. Server outages affecting Confluence are particularly disruptive in software development environments where engineering teams depend on it alongside Jira for their entire project documentation workflow, and because Cloud Confluence and server-hosted Confluence share authentication systems with the broader Atlassian platform.
Confluence Cloud runs on Atlassian's managed cloud infrastructure, which underwent a major multi-year migration from data center products to cloud-native architecture. This transition, while improving long-term reliability, introduced integration complexity that contributed to notable outages. Atlassian's most severe public incident — a mass deletion event in April 2022 that took roughly 775 customer sites offline for up to two weeks — demonstrated the risks inherent in large-scale cloud infrastructure operations at enterprise scale. Normal outage triggers include Atlassian's OAuth and Atlassian account login systems, shared CDN failures, and platform-wide deployments affecting the editor or search index.
When Confluence is down or not working, users commonly report pages failing to load or showing a white screen after login, the page editor not launching when clicking to edit a document, search returning no results or timing out completely, space navigation sidebars not rendering, Jira-to-Confluence cross-linking failing to resolve, macros such as the Jira Issues macro returning errors, or the entire site redirecting to an Atlassian error page indicating scheduled or unscheduled maintenance.
Track Confluence server status and outage reports in real time on Outage.gg. If Confluence is not working, check the live Confluence status page to see if others are affected and get notified the moment Confluence is back online.
Common Confluence Problems
Issues users most frequently report when Confluence is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Confluence outages and server status.
You can check the live Confluence server status at outage.gg/services/confluence. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Confluence can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/confluence and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Confluence status page at outage.gg/services/confluence. Create a free account and we will send you an email the moment Confluence comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside Confluence.
