Advertising
Criteo
Criteo is a commerce media platform that helps retailers and brands run targeted retargeting and sponsored-product ad campaigns.
What is Criteo?
Criteo was founded in Paris in 2005 and grew into one of the largest commerce media and retargeting platforms in the world, built on a proprietary recommendation and bidding engine that predicts which product ad will drive a purchase for a given user at a given moment. The company went public on NASDAQ in 2013. While the cookiepocalypse — the deprecation of third-party cookies in major browsers — has pressured the retargeting model that Criteo's core business was built on, the company has navigated the transition by building a first-party data platform, Commerce Media, that connects retailer first-party audiences with advertiser demand through a clean-room approach.
Criteo's platform manages dynamic product ads — retargeting ads that automatically pull product images, prices, and descriptions from an advertiser's product feed and display the most relevant items to each individual viewer based on browsing history. Product feed synchronisation is a critical dependency: Criteo must ingest the advertiser's full product catalogue on a regular schedule to keep ad creative accurate with current inventory, pricing, and availability. Bidding decisions happen in real time through RTB participation across publisher networks, with the Criteo engine placing bids based on conversion likelihood predictions.
When Criteo has infrastructure problems, advertisers face delivery and data integrity failures simultaneously. Impression delivery drops when the bidding engine loses connectivity to ad exchanges — campaigns fail to win inventory, depressing delivery against contracted or budgeted spend. Dynamic creative generation fails when product feed data cannot be retrieved, causing ads to render with stale prices or for products that are out of stock, creating a negative user experience and potentially misleading customers. Attribution reporting for clicks and conversions stops updating in the dashboard, leaving advertisers unable to assess campaign ROAS during the affected period. Product feed sync jobs fail, leaving the creative catalogue out of date until the next successful sync cycle.
Outage.gg tracks Criteo platform status using real-time community reports from e-commerce advertisers and agency teams. If campaigns are not delivering, dynamic ads are showing stale products, or attribution data is missing, the live status page shows current impact.
Common Criteo Problems
Issues users most frequently report when Criteo is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Criteo outages and server status.
You can check the live Criteo server status at outage.gg/services/criteo. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Criteo can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/criteo and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Criteo status page at outage.gg/services/criteo. Create a free account and we will send you an email the moment Criteo comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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