CRM
Salesforce
Salesforce is the world's leading CRM platform, helping sales, marketing, and service teams manage customer relationships and automate workflows at scale.
What is Salesforce?
Is Salesforce down? Salesforce is the world's leading CRM (Customer Relationship Management) platform, founded in San Francisco in 1999 by Marc Benioff and Parker Harris. It pioneered the software-as-a-service (SaaS) model and has grown into a massive enterprise software ecosystem encompassing Sales Cloud, Service Cloud, Marketing Cloud (including Pardot/Marketing Cloud Account Engagement), Commerce Cloud, Tableau analytics, Slack, and MuleSoft integration. Salesforce serves over 150,000 companies globally, including the vast majority of Fortune 500 enterprises.
Salesforce is mission-critical business infrastructure for the organizations that use it: sales reps manage every customer interaction and deal in Salesforce, service teams handle all customer support tickets through it, and marketing teams run global campaigns from it. An enterprise Salesforce outage can effectively halt revenue-generating and customer service operations for the duration of the incident, making Salesforce reliability one of the most closely watched metrics in enterprise IT.
Salesforce is down or not working — users commonly report login failures (across all Salesforce products), the Lightning Experience interface loading indefinitely, Apex code execution errors, API authentication failures that break Salesforce integrations, report and dashboard generation failures, or email deliverability issues from Marketing Cloud. Salesforce operates on a pod-based architecture, meaning outages are often isolated to specific pods (e.g., NA1, EU3).
If Salesforce is down, Outage.gg tracks Salesforce server status and outage history in real time. If Salesforce is down or your org is inaccessible, check the live status page for current pod-specific incident information and get notified when service is restored.
Common Salesforce Problems
Issues users most frequently report when Salesforce is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Salesforce outages and server status.
You can check the live Salesforce server status at outage.gg/services/salesforce. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Salesforce can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/salesforce and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Salesforce status page at outage.gg/services/salesforce. Create a free account and we will send you an email the moment Salesforce comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside Salesforce.
