Finance
Skrill
Skrill is a digital wallet and payment service that lets users send money internationally, pay at online merchants, and trade cryptocurrency.
What is Skrill?
Skrill was founded in 2001 under the name Moneybookers — one of the earliest digital wallet services targeting online payment use cases that credit cards handled poorly or expensively. The platform built a strong following in the online gambling, forex trading, and cross-border payment markets, where users wanted a way to fund accounts and send money internationally without paying the high fees of bank wires or exposing their bank details directly to merchant sites. After rebranding to Skrill in 2013 and being acquired by Paysafe Group in 2015 alongside sibling wallet Neteller, Skrill has continued to operate as a distinct brand serving overlapping but somewhat differentiated user segments.
Skrill's wallet works similarly to Neteller: users fund via bank transfer, debit card, or cryptocurrency, hold funds in one or more currencies, make payments to supported merchants, and withdraw to bank accounts. The Skrill 1-Tap feature allows repeat payments to familiar merchants without re-entering payment details. The platform offers a prepaid Mastercard to some users, extending spending capability to any Mastercard-accepting merchant. Like Neteller, Skrill operates within a regulatory framework that imposes identity verification requirements before full wallet functionality is accessible, meaning KYC (know your customer) processing is a critical backend function that affects new user onboarding.
Skrill outages affect users in predictable ways given the wallet's role as an intermediary between users and their destinations for funds. The mobile app fails to load account balances or transaction history during backend degradation. Incoming deposits — whether from bank transfers or card deposits — fail to credit the wallet, leaving users unable to make planned payments at merchant sites. Merchant payment authorization fails, resulting in failed deposit attempts at gambling or trading platforms that show cryptic error codes to the end user. Withdrawals to bank accounts stall in a pending status past the expected processing window. Currency conversion fails when the FX pricing backend is unavailable.
Outage.gg tracks Skrill platform status using real-time community reports from wallet users globally. If Skrill is down, deposits are failing, or withdrawals are stuck, the live status page shows current reported impact from the Skrill community.
Common Skrill Problems
Issues users most frequently report when Skrill is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about Skrill outages and server status.
You can check the live Skrill server status at outage.gg/services/skrill. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
Skrill can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/skrill and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the Skrill status page at outage.gg/services/skrill. Create a free account and we will send you an email the moment Skrill comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
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