Government
USCIS
USCIS administers the US immigration system, processing applications for visas, green cards, citizenship, and asylum.
What is USCIS?
U.S. Citizenship and Immigration Services handles one of the most consequential and time-sensitive categories of government services — immigration and naturalization. Established in 2003 as part of the Department of Homeland Security, USCIS processes applications for visas, green cards, work permits, asylum, and citizenship. Its online presence has expanded substantially through the myUSCIS portal, which allows applicants to file certain petitions electronically, pay fees, upload supporting documents, and check case status without calling a service center or waiting for paper notices.
The myUSCIS platform runs on a modernized case management infrastructure that replaced older legacy systems. The USCIS Contact Center integration allows case inquiries to pull from the same database as the online portal. E-filing for forms such as I-90 (green card renewal), I-539 (extension of stay), and I-765 (employment authorization) depends on backend workflow systems that interact with biometric scheduling and adjudicator queues. The USCIS mobile app provides case status updates and appointment notifications. All of these surfaces share common authentication and API layers.
Outages at USCIS carry stakes beyond mere inconvenience. When the myUSCIS portal is down, applicants cannot submit time-sensitive filings or pay fees before deadlines. Case status updates fail to load, leaving people unable to confirm receipt of applications or check whether requests for evidence have been issued. Document upload functionality breaks, stalling pending applications. Online payment processing errors block e-filing entirely. In some incident scenarios, users receive confusing error codes that resemble application rejections when they are actually system errors.
Outage.gg collects real-time reports from USCIS users to provide an accurate picture of portal availability. If myUSCIS is down, case status is unavailable, or e-filing is broken, the live status page shows whether the problem is systemic and tracks resolution updates.
Common USCIS Problems
Issues users most frequently report when USCIS is having problems.
Login failures
Players are unable to sign in, receiving authentication errors or being stuck on loading screens.
Matchmaking problems
Unable to find or join matches, long queue times, or errors when trying to connect to game servers.
Disconnections mid-session
Getting unexpectedly kicked from active sessions, losing in-game progress or items.
In-game store & purchases
Cannot load the in-game store, complete purchases, or received items are not appearing in inventory.
Frequently Asked Questions
Common questions about USCIS outages and server status.
You can check the live USCIS server status at outage.gg/services/uscis. The page shows real-time community-submitted outage reports, an hourly trend chart, and the current health status.
USCIS can stop working for a number of reasons including scheduled maintenance windows, unexpected server failures, network infrastructure problems, or DDoS attacks. Check the live status page on Outage.gg for the latest community reports to see if others are experiencing the same issue.
Go to outage.gg/services/uscis and click the "Report an Issue" button. Your report is counted immediately and helps confirm whether a problem is widespread. Reports from multiple users trigger a status change visible to everyone watching the page.
Click the "Notify Me" bell button on the USCIS status page at outage.gg/services/uscis. Create a free account and we will send you an email the moment USCIS comes back online — no app download required.
Many services maintain official status pages with planned maintenance notices. Outage.gg aggregates real-time community-reported outages which often surface faster than official channels.
Related Services
Other services you might be tracking alongside USCIS.
